Turn Around Time:
- RTS (Ready-To-Ship) orders take 1-2 business days to process.
- Pre-Orders will be stated on the item when the item will be RTS. If the date changes, we will update the item on the site.
- If for some reason, an item is out of stock you will be contacted with the choice to replace, or be refunded for the item.
- CUSTOMS- Customs can take 1-2 weeks (most likely 1 week or less) to prepare.
- Free Shipping on all orders $40 or more. Your item(s) will be shipped via First Class Mail with tracking.
- Flat Rate Shipping- $4 for First Class Mail with Tracking.
- First Class Mail takes anywhere from 2-5 days.
- If you do not receive your item please contact firstname.lastname@example.org
- If you need your item faster than First Class Shipping please contact email@example.com and we will get it to you when needed!
- CUSTOM items may not be returned. (Unless there was an issue or damage to the item)
- All other items may be returned within 15 days of purchase.
- Please contact firstname.lastname@example.org BEFORE shipping.
- We do not charge a re-stocking fee, but you will have to pay for the shipping of the item back to us.
- If you need a different sizes, we are happy to exchange, please contact email@example.com
We guarantee our quality and if you have any problems we will MAKE IT RIGHT! Please contact firstname.lastname@example.org with any issues, questions, or suggestions! Thank you for shopping with us!!!