Return Policy and More
Turn Around Time:
- RTS (Ready-To-Ship) orders are currently at about a one week TAT
- Pre-Orders will be stated on the item when the item will be RTS. If the date changes, we will update the item on the site.
- If for some reason, an item is out of stock you will be contacted with the choice to replace, or be refunded for the item.
- CUSTOMS- Customs can take 1-2 weeks (most likely 1 week or less) to prepare.
- Flat Rate Shipping- $5 for First Class Mail with Tracking.
- First Class Mail takes anywhere from 2-5 days.
- If you do not receive your item please contact email@example.com
- If you need your item faster than First Class Shipping please contact firstname.lastname@example.org and we will get it to you when needed!
- UPS and USPS Priority also available
- CUSTOM items may not be returned. (Unless there was an issue or damage to the item). This includes ALL rep pre-orders.
- All other items may be returned within 15 days of purchase.
- Please contact email@example.com BEFORE shipping.
- We do not charge a re-stocking fee, but you will have to pay for the shipping of the item back to us.
- If you need a different sizes, we are happy to exchange, please contact firstname.lastname@example.org
We guarantee our quality and if you have any problems we will MAKE IT RIGHT! Please contact email@example.com with any issues, questions, or suggestions! Thank you for shopping with us!!!