Policies


Turn Around Time:

  • RTS (Ready-To-Ship) orders take 1-2 business days to process. 
  • Pre-Orders will be stated on the item when the item will be RTS. If the date changes, we will update the item on the site. 
  • If for some reason, an item is out of stock you will be contacted with the choice to replace, or be refunded for the item. 
  • CUSTOMS- Customs can take 1-2 weeks (most likely 1 week or less) to prepare. 

Shipping:

  • Free Shipping on all orders $40 or more.  Your item(s) will be shipped via First Class Mail with tracking. 
  • Flat Rate Shipping- $4 for First Class Mail with Tracking. 
  • First Class Mail takes anywhere from 2-5 days. 
  • If you do not receive your item please contact natasha@microclothing.com
  • If you need your item faster than First Class Shipping please contact natasha@microclothing.com and we will get it to you when needed! 

Returns:

  • CUSTOM items may not be returned.  (Unless there was an issue or damage to the item)
  • All other items may be returned within 15 days of purchase.
  • Please contact natasha@microclothing.com BEFORE shipping. 
  • We do not charge a re-stocking fee, but you will have to pay for the shipping of the item back to us.  
  • If you need a different sizes, we are happy to exchange, please contact natasha@microclothing.com

We guarantee our quality and if you have any problems we will MAKE IT RIGHT! Please contact natasha@microclothing.com with any issues, questions, or suggestions!  Thank you for shopping with us!!!